Contact Information
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Overview
Use this interface to store contact information for your cPanel account and to set your contact preferences.
Important:
You will only see this interface if your hosting provider enables the related features.
The settings that you see in this interface may vary, depending on the setup your hosting provider chooses for you.
Change your contact information
To change your contact information, perform the following steps:
Enter the desired contact information in the available text boxes.
Important:
We strongly recommend that you do not use an email address that your cPanel account owns. You may fail to receive messages when the server encounters problems. For example, if your mailbox exceeds its quota, you will not receive any new email, including notices.
To reset your password, you must set a contact email address.
You must provide your cPanel account password in order to change your contact email address(es).
Select your desired notification settings in the Contact Preferences section.
Select your desired AutoSSL notifications setting in the AutoSSL Notifications section.
Click Save.
Contact Preferences
Note:
These settings only appear if your hosting provider enables them.
You can select the following settings in the Contact Preferences section of the interface:
My contact email address changes. — Send a notification to your current and previous contact email address when someone changes your contact address.
My preference for contact email address change notifications is disabled. — Send a notification when someone disables the My contact email address changes setting.
My account approaches its disk quota. — Send a notification if your website will soon reach the maximum amount of disk space.
Note:
- If your website reaches its maximum amount of disk space, you cannot modify existing files or add new files to your website.
- To resolve this issue, delete old or unused files, or upgrade your hosting plan.
SSL certificate expiry. — Send a notification if a non-AutoSSL certificate will expire soon.
Any of my account’s email accounts approaches or is over quota. — Send a notification if one of your email addresses will soon reach its maximum amount of disk space.
Note:
To resolve this issue, delete old email or upgrade your hosting plan.
My account’s password changes. — Send a notification if someone changed your account password.
My preference for account password change notifications is disabled. — Send a notification if someone disabled the My account’s password changes setting.
Someone logs in to my account. — Send a notification when someone logs in to your account. This is useful if you suspect that someone else has your account password.
AutoSSL Notifications
Note:
These settings only appear when your hosting provider enables AutoSSL user notifications.
Some settings appear depending on the notification level that your hosting provider set for you. For example, if your hosting provider disables the Notify the user for all AutoSSL events and normal successes user notification setting, this setting is unavailable.
These settings are not available to Webmail users.
You can select one of the following settings in the AutoSSL Notifications section of the interface:
All AutoSSL events: failures, deferrals, and successful installations. — This setting notifies you for AutoSSL certificate request successes, failures, warnings, and deferrals.
AutoSSL failures and deferrals only. (default) — This setting only notifies you about AutoSSL certificate request failures, warnings, and deferrals.
AutoSSL failures only. — This setting only notifies you when AutoSSL certificate requests fail.
Disable AutoSSL event notifications. — This setting disables all AutoSSL certificate request notifications.
